Essentially, storage drive failures can be categorized into 3 general levels. For many recoveries, we’ll be able to perform recovery right here at our lab in Seattle. We are highly successful in dealing with level 1 and level 2 recoveries. For projects that require level 3 recovery service in a cleanroom, or for special circumstances, your drive would have to be sent out to a lab for cleanroom services..

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• Level 1 – Early stages of failure, low level failure and/or accidental deletion/loss. The most common type of failure. Very likely be a successful in-shop recovery.
   

• Level 2 – More intensive failures involving firmware, circuitry, and more advanced mechanical failures. Good chances for in-shop recovery, but may need to be upgraded to tier 3 service for full recovery.
   

• Level 3 – Catastrophic failure. Typically requires cleanroom level service. The most difficult type of recovery. Level 3 cleanroom services required and a pricing quote from a 3rd party recovery service would be provided.
  
   

The truth about advanced data recovery

Many recovery projects are misdiagnosed as requiring level 3 recoveries, often adding excessive cost to a potentially straightforward recovery project. With us, you can be assured that we’ll always accurately diagnose your project and offer honest advice and accurate quotes for recovery.

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Why cleanroom level service may be required

A clean room is a specially controlled environment completely free of airborne dust, dirt and hair particles. Technicians working in a clean room environment wear special suits, masks, shoes and gloves. This is needed due to the nature of drive based storage. Any particles that get onto the surface of a disk will permanently render the data unrecoverable.